Stella
Reviews Manager
More 5-Stars, Fewer Public 1-Stars.
Generate Stella's Sample
Good work, happy customers, and almost no reviews. The few that exist are old.
Stella manages how the market sees you. She asks every customer for an honest review while the work is still fresh, the same ask and the same link for all of them, and opens a private thread with anyone who reports a problem so it gets fixed rather than buried. Your rating climbs because the work earns it.
What Stella Handles
Goes to work when: A job is marked complete, or a positive sentiment signal is detected.
Stella owns this end to end, on your own accounts and in your brand voice, with no day-to-day lift from your team. What you get back: More 5-star reviews and a higher local rank.
Owns: 5-star review velocity, Private-recovery catch rate
Guardrails
- Never gates reviews. Every customer gets the same ask; sentiment routes the FOLLOW-UP, never who is invited to review.
- Never writes, edits, or incentivizes a review. The customer writes it or it does not exist.
- Compliant with each platform’s review-solicitation policies.
- Honest, on-brand messaging only.
Not Sure Stella Is The First Hire?
Tell us where your pipeline leaks and we will tell you which Operator to hire first, and how it would be priced.